How AI Voice Screening Agents Transform High-Volume Recruitment: Mochi Demo Insights

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Discover in this webinar how conversational AI is revolutionizing talent acquisition for enterprise companies, delivering measurable ROI and transforming the candidate experience.

The Recruitment Crisis: Why Traditional Hiring is Broken in 2025

High-volume recruitment faces unprecedented challenges. With nearly half of job applications now AI-generated, recruiters are drowning in look-alike CVs that reveal nothing about genuine skills or motivation. Meanwhile, top talent won't wait, 29% of candidates report waiting over a month for feedback, causing skilled professionals to accept competing offers.

This perfect storm has created what Maki People calls the "application flood", thousands of identical applications flooding in within 24 hours of posting a retail or entry-level position, making quality screening nearly impossible with traditional methods.

Introducing Conversational AI Screening: The Game-Changing Solution

What Makes AI Voice Screening Different?

Signal Over Noise: Unlike resume parsing, conversational AI asks real behavioral questions like "Tell me about a time you worked with difficult customers" or "How did you approach solving technical issues under pressure?" This surfaces genuine skills that can't be faked by AI-generated applications.

Instant Response: Picture a candidate applying at 11 PM. Instead of waiting days or weeks, they receive a screening call within minutes. This immediate engagement captures motivated candidates before they move to competitors.

Human-Like Experience at Scale: Candidates receive branded greetings, natural conversation flow, and can ask questions in real-time—creating a more engaging experience than filling out lengthy application forms with 50+ fields.

24/7 Availability: AI agents never sleep, maintaining unlimited patience with candidates while handling screening, answering questions about salary and benefits, and even scheduling interviews automatically.

Meet Mochi: Maki's Revolutionary AI Screening Agent

Mochi represents the next generation of recruitment technology, a conversational AI agent that screens candidates on both administrative requirements and core competencies through quick phone or web conversations.

Key Capabilities:

• Eligibility Verification: Automatically confirms work authorization, availability, and role requirements
• Skills Assessment: Evaluates behavioral competencies through structured conversation
• Real-Time Q&A: Answers candidate questions about company culture, role expectations, and compensation
• Intelligent Routing: Moves qualified candidates forward or provides clear feedback for those who don't match

The Technology Behind Mochi

Mochi operates on a sophisticated three-part architecture:

1. Speech Recognition: DeepGram technology converts candidate speech to text in milliseconds
2. Natural Language Processing: A self-hosted 245-billion parameter model (based on QEN245B) processes conversation logic
3. Text-to-Speech: ElevenLabs technology generates natural audio responses

All processing occurs on EU-hosted servers, ensuring GDPR compliance and data security.

Proven Results: The ROI of AI Voice Screening

Research-Backed Outcomes

A comprehensive study by Brian Jabarian and Luca Henkel analyzing over 70,000 applicants revealed significant advantages for AI-screened candidates:

• 17% higher likelihood of still being employed after one month
• 18% more likely to show up on their first day
• 12% higher chance of receiving job offers

Real Customer Impact

Time-to-Hire Reduction: PwC cut hiring time nearly in half, from 45.7 to 28.8 days

Quality of Hire: Nespresso reduced turnover by 48.6%, with attrition dropping from 24% to 16.2%

Candidate Experience: BNP Paribas achieved 98% positive candidate feedback, with applicants reporting improved company perception

Financial Impact: H&M saved 250,000+ hours of manual work, equivalent to $30M+ in hiring efficiency gains

Implementation and Integration

Enterprise-Ready Solution

Mochi is designed for enterprise companies handling high-volume recruitment. Implementation typically takes 4-6 weeks, depending on scope:

Technical Integration

• 40+ ATS integrations including Workday and SuccessFactors
• Multi-language support across 20+ languages with dynamic switching capability
• Flexible deployment via phone or web-based conversations
• Avatar integration in development for enhanced visual experiences

Compliance and Fairness

Mochi's science team, led by Aydan Low (former head of Cambridge University's psychometric center), ensures:

• Predictive validity through correlation with job performance
• Bias testing across ethnic, age, and gender groups
• GDPR compliance with full transparency and opt-out mechanisms
• EU data residency with Paris headquarters ensuring regulatory compliance

The Future of Recruitment: Moving Beyond CVs

Maki's vision extends beyond screening efficiency to fundamentally transform how organizations evaluate talent. By capturing the 90% of candidate data that traditionally evaporates—interview conversations, behavioral insights, and real-time interactions—AI creates a compounding intelligence advantage.

Competitive Differentiation

Early adopters are already building proprietary data flywheels. Companies that embrace AI-native recruiting now will have years of compounding learning advantages over competitors who "wait and see."

Skills-First Hiring

The ultimate goal: building a world where skills speak louder than CVs. Conversational AI makes this possible by evaluating candidates based on demonstrated abilities rather than formatted credentials.

Getting Started with AI Voice Screening

For enterprise organizations ready to transform their high-volume recruitment:

1. Assessment: Evaluate current time-to-hire, candidate experience metrics, and administrative burden
2. Pilot Program: Start with one role family or geography to measure impact
3. Scale Gradually: Expand successful implementations across multiple roles and regions
4. Measure ROI: Track improvements in quality of hire, candidate satisfaction, and cost per hire

Conclusion: The Recruitment Revolution is Here

The convergence of advanced language models, real-time speech processing, and enterprise-grade deployment has created an inflection point in talent acquisition. Organizations that embrace conversational AI screening will gain sustainable competitive advantages through:

• Faster identification of quality candidates
• Improved candidate experience and employer brand
• Reduced administrative burden on recruiting teams
• Measurable ROI through efficiency gains and better hiring outcomes

The question isn't whether AI will transform recruitment—it's whether your organization will lead or follow in this transformation.

Ready to see Mochi in action? Contact Maki People to schedule a personalized demo and discover how AI voice screening can transform your high-volume recruitment process.

Connect with Maki:

• Website: makipeople.com/contact
• Meet in person: Gartner EMEA (Oct 7-9), Unleash Paris (Oct 20-22), Gartner Orlando (Oct 27-29)

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