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March 8, 2025

How CHROs Can Lead the AI Shift in Talent And Why Maki’s AI HR Agents Are Already Delivering

AI is no longer on the horizon; it’s here, reshaping work at its core. And no function is more primed for reinvention than Human Resources.

In boardrooms, strategy sessions, and team huddles, the conversation has shifted. AI is no longer viewed as a distant disruptor but as a defining infrastructure for how businesses operate, scale, and compete. For HR leaders, especially CHROs, this moment represents something more than a technological shift. It’s a call to redefine the purpose and potential of HR itself.

Because while the tools may be new, the mission remains timeless: help people thrive. And now, with the power of AI agents, that mission can be fulfilled faster, fairer, and at a scale never before possible.

The Pressure Is Mounting and So Is the Potential

Modern CHROs are expected to do more than lead people operations, they're expected to deliver business outcomes. Faster time-to-hire. Stronger DEI results. Better employee retention. Deeper strategic insights. At the same time, they’re asked to prepare entire organizations for an AI-powered future, often while their own teams remain stuck in the past.

Despite decades of digital transformation promises, most HR teams are still operating on outdated foundations. Applicant Tracking Systems (ATS) and Learning Management Systems (LMS) were built for storage, not speed. Processes remain fragmented. Candidate data is siloed or, worse, lost entirely. Recruiters spend hours every day on low-value tasks like CV screening, interview scheduling, and follow-ups; while the real work of building culture, coaching managers, and making strategic talent decisions gets sidelined.

It’s no wonder that while 76% of HR leaders are exploring or piloting AI, only a small minority feel confident in scaling it. The problem isn’t willingness. It’s architecture.

The Breakthrough Isn’t a Tool. It’s an Agent.

Enter Maki; and with it, a completely new approach. We don’t build software. We deploy AI HR agents.

These agents aren’t plug-ins or automation scripts. They’re purpose-built, adaptive systems that live inside your talent workflows, learn from your context, and take action in real time. They don’t just support your team, they operate as an extension of it.

Maki’s AI agents handle everything from screening to scheduling to interviewing, across voice, video, and text, while continuously learning and improving from every interaction. They evaluate over 300 skills, from power skills and cognitive aptitude to technical proficiency and communication, with scientific precision and speed.

The result? A hiring process that’s no longer disjointed, repetitive, or reactive. Instead, it becomes a seamless, intelligent engine that delivers speed, equity, and insight; at every step, for every role, in every market.

From Recruiters to Strategists | What HR Was Meant to Be

Maki’s vision isn’t to replace recruiters; it’s to return them to their highest value.

By removing the burden of repetitive admin, our agents liberate your team to focus on what only humans can do: build relationships, coach hiring managers, shape candidate experience, and drive long-term talent strategies. Recruiters become advisors. Culture builders. Business partners. Not task managers.

This isn’t just about doing more with less. It’s about unlocking HR’s full strategic potential. Deloitte’s 2024 Human Capital Trends confirms it: high-performing organizations aren’t just AI-aware, they’re AI-first, embedding intelligence across workflows, not experimenting at the margins. That’s the shift CHROs are called to lead.

The ROI of Intelligence

The outcomes speak for themselves. Maki’s AI HR agents are already transforming enterprise hiring operations. Companies using Maki have automated 90% of screening and interviewing, reducing time-to-hire by up to 3x and cutting turnover by 20–30%. Candidate satisfaction? A 95% positive experience rating, at scale.

But the value isn’t just in efficiency. Maki provides a real-time view into hiring performance, pipeline health, and organizational blind spots. With our multilingual capabilities and global scalability, CHROs can drive consistent, compliant, and high-quality hiring outcomes across regions without adding headcount or compromising fairness.

This is AI that doesn't just promise transformation; it delivers it. Immediately. Ethically. Transparently.

Ethics, Accuracy, and Trust - By Design

HR decisions shape careers and lives. That’s why every Maki agent is built on a foundation of scientific rigor and ethical AI principles. Our proprietary, fine-tuned large language models evaluate candidates with unmatched fairness and transparency. Every assessment is backed by independent audits, continuous validation, and robust compliance protocols.

In a world of growing regulatory scrutiny and public concern around algorithmic bias, Maki doesn’t cut corners. We set standards.

From Reactive to Proactive | HR’s Intelligent Future

We are at the dawn of a new operating system for work. Maki is building the AI tier, an intelligent layer that centralizes talent intelligence, replaces static systems, and transforms HR from a cost center into a competitive advantage.

Maki’s agents retrieve, orchestrate, and act on real-time data across the hiring lifecycle. They evolve continuously. Every screening, interview, and assessment feeds back into our models, powering the world’s most advanced talent intelligence engine. No insight is lost. No opportunity missed.

Legacy HR software was built for tracking. Maki was built for doing.

This Is Not Hype. It’s Happening.

Global enterprises are already reaping the rewards. They’re not just talking about AI. They’re building with it. Scaling with it. Winning with it.

CHROs who partner with Maki aren’t following trends; they’re shaping them. They're redefining what great hiring looks like, what strategic HR feels like, and what leadership in the age of AI truly means.

The Bottom Line

This is your moment.

AI is transforming work. With Maki, HR leads the way. You’re not just adopting technology, you’re deploying agents that think, act, and improve every day. You’re not just responding to change, you’re architecting it.

Because HR isn’t just evolving.
With Maki, HR is being reborn.