Customer Onboarding Foundations test

This test assesses the ability to understand and apply the onboarding process. In particular, this test covers the skills of managing customer follow-up during the onboarding phase as well as managing the relationship with other departments.

Type
Job Specific
Duration
7 min.
Language
Job Specific
7 min.
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Covered skills
No items found.
This test is relevant for
Onboarding manager
Customer Onboarding Foundations
Rick Adams

Expert in Customer Onboarding Foundations

Rick Adams
Business Outcomes & Customer Success Expert and Published Author

Rick is a business owner, author, trainer and consultant, specializing in helping Tech companies deliver measurable business value to their customers. He has 30 years’ business experience including owning his own SaaS business, developing Cisco's CS certification, and founding the Practical CSM Academy; providing global Customer Success consulting, training and certification services for everyone from aspiring CSM new starters through to seasoned senior CSMs.

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