Trust & Security

Enterprise-grade security, ethical AI you can trust

From compliance certifications to bias audits and AI Act readiness, Maki is built on transparency, safety, and fairness.

Trusted by Global Leaders

Certifications & compliance

ISO 27001

Information security certified

GDPR & CCPA

Data privacy compliance

NYC Local Law 144

Bias-audited assessments

EU AI Act alignment

Proactive compliance

WCAG accessibility

Inclusive experience by design

Secure infrastructure

  • Encryption: End-to-end encryption in transit & at rest.

  • Hosting: Cloud-based, GDPR-compliant data centers.

  • Privacy-first design: Data minimization, purpose limitation.

  • Monitoring: Continuous performance monitoring & alerts.

Bias resistance & fairness

  • Bias audits: independent, repeatable fairness testing across demographic groups

  • Science-backed assessments: designed with industrial-organizational psychology principles

  • Candidate fairness: structured, standardized evaluations minimize subjectivity

  • Explainable scoring: clear rationales for outcomes

Ethical AI standards

  • Transparency: every agent’s decision process documented

  • Human oversight: recruiters remain in the loop

  • Continuous improvement: feedback loops retrain models safely

  • Accountability: external advisors (Josh Bersin Company, OpenAI, ex-Meta HR, Salesforce) guiding ethics

Candidate experience & accessibility

  • Mobile-first design: agents available on web and phone

  • WCAG compliance: Accessible to candidates with disabilities

  • Multilingual coverage: 25+ languages, accents, cultural contexts

  • Positive impact: up to 99% candidates report improved perception

Trust center

Our commitment to security

At Maki, safeguarding your data is our top priority, we embed enterprise-grade IT and AI security into every layer of our platform.