Mochi

Mochi, the Conversational Screening Agent

Adaptive, multilingual, and available 24/7, Mochi transforms phone and web-based screens into structured, bias-resistant conversations.

Trusted by Global Leaders

Core features & technology

Multi-Channel Conversations

Phone (Twilio) and WebRTC web interviews

Agentic Architecture

Multiple LLM agents orchestrated to deliver adaptive, state-driven dialogues

State-Machine Flows

Configurable conversation logic with conditional branching, loops, and fallbacks

Guidance Layer

Contextual prompt injection and recovery from silence or vague answers

Skill & Language Scoring

Real-time evaluation of behavioral, situational, and linguistic performance

Eligibility & fit screening

Can validate role-specific requirements or motivation questions defined by the client, complementing Shiro’s knockout logic

Candidate Q&A

Dynamically references job and culture documents; escalates gracefully when information is unavailable

Recovery Logic

Automatic callbacks, SMS follow-ups, and drop-off handling

Infrastructure & security

  • Hosted on RunPod: for <800ms latency and data privacy

  • Open-Source LLM Pipeline: continuously tuned for transparency and efficiency

  • Real-Time Database Sync: with recruiter dashboards and ATS

  • Privacy by Design: Encrypted interactions, bias audits, GDPR/CCPA compliance

Differentiators

Contextual Conversations

Conversational layer that adds qualitative context after automated assessments

On-Demand Interviews

24 / 7 on-demand phone or web interviews initiated by candidates

Adaptive Questioning

Customizable question flows per role and geography

Transparent Scoring

Science-backed scoring with explainability and audit logs

Workflow

Workflow example with Mochi

  • Candidate applies and enters your ATS

  • Mochi triggers automatically and runs a short conversational screen via Phone or Web

  • Answers and scores appear instantly in Maki Recruiter, with status or tags pushed back to the ATS

  • Recruiters review key signals in Maki Recruiter and move the best candidates forward

Request a demo

Security

Technology & trust

From compliance certifications to bias audits and AI Act readiness, Maki is built on transparency, safety, and fairness.

  • Bias-audited AI

  • Explainable scoring

  • Ethical AI standards

FAQ

Questions about Maki? We’ve got answers

What is Maki People?

Maki People is an AI hiring software that helps companies recruit faster, fairer, and more effectively. Our platform uses intelligent agents to automate candidate screening, assessments, and interview scheduling; reducing bias and saving recruiters hundreds of hours.

What are Maki Agents?

Maki Agents are AI-powered recruitment tools, each designed for a stage of the hiring funnel. For example, Mochi conducts conversational screenings, Shiro delivers short skills tests, Ken provides in-depth assessments, and Kumi automates interview scheduling. Together, they create a structured and data-driven hiring process.

What is Mochi, the AI screening agent?

Mochi replaces the manual recruiter phone screen with automated conversations. Candidates complete a branded voice or web interview, where Mochi checks eligibility, motivation, and language skills. This saves recruiter time and ensures every candidate is treated consistently.

What is Shiro, the skills assessment agent?

Shiro delivers short, science-based skill tests early in the funnel. It quickly identifies qualified candidates with cognitive, behavioral, and technical assessments. Companies use Shiro to replace subjective CV screening and improve fairness in hiring.

What is the difference between Shiro and Ken?

Shiro is used early in the process for fast, high-volume skill screening. Ken is used later for deeper evaluations; like case studies, coding challenges, or leadership assessments. Ken is only available as an add-on to Shiro, ensuring structured, cost-effective recruitment.

Can I use Maki for interview scheduling?

Yes. Kumi, our scheduling agent, integrates with Google and Outlook calendars so candidates can self-book interviews. This reduces no-shows and saves time for both recruiters and hiring managers.

Does Maki also support talent management?

Yes. Riku, currently in early access, is designed for internal mobility and talent development. It helps companies map employee skills, suggest career paths, and support upskilling.

What impact does Maki have on recruitment results?

Maki has helped companies like H&M, Capgemini, and BNP Paribas reduce time-to-hire by up to 45%, cut turnover for top candidates by 30%, and save over 250,000 recruiter hours. Candidate satisfaction scores remain above 99% positive.