vs
Maki unifies screening and assessment. Sapia focuses on chat interviews.
A comparison of Maki vs Sapia across conversational screening, skill assessments, automation, candidate experience, global scalability, and fairness.
Overview
Sapia focuses on chat-based interviews that automate early-stage screening and help teams move faster in high-volume environments. Its smart interviewer runs structured text interviews, provides personalized feedback to every candidate, and offers analytics that highlight key traits, values, and diversity metrics. It is widely used in retail, contact centers, airlines, RPO staffing, and graduate hiring.
Maki offers similar automation benefits with a broader scope. It combines conversational screening in chat and voice with 300+ validated skill assessments, multi-agent automation for screening, scoring, and scheduling, and branded journeys in 45+ languages. This allows teams to handle volume while also capturing structured, job-relevant skill data across a wider variety of roles.
Where Sapia focuses primarily on personality and behavioral signals from text-based interviews, Maki adds multi-format, science-backed assessments and workflow automation across the full hiring funnel.
Ideal customer
Sapia suits companies hiring at high volumes where quick, chat-based early screening and soft-skill insights are sufficient to move candidates forward. It is well suited for frontline staffing, hospitality, retail, contact centers, and graduate programs that emphasize values, behavior, and candidate experience.
Maki is designed for teams that need deeper skill validation across different role types, global language coverage, end-to-end automation, and tight ATS integration. It fits organizations that want predictive skill insights, fairness and compliance frameworks, and a fully branded candidate experience at scale.
If Sapia helps organizations efficiently manage the first step of screening via chat, Maki helps them connect conversational screening, skill assessment, and scheduling within one unified system.
Feature comparison
Scope
Chat-based AI interviewer focused on early-stage screening and scheduling in volume hiring
Assessments
Text-based interviews and personality-style questions analyzed via NLP and psychology-backed models
Science
Sapia Labs combines data science and psychology, with peer-reviewed research and whitepapers
AI
Model-based chat interviewer that evaluates open-text responses and produces shortlists
Experience
Asynchronous text chat (and optional video) interviews optimized for mobile
Compliance
ISO 27001, SOC 2 Type I & II, GDPR-compliant and focused on FAIR AI principles
Scope
Full AI hiring suite spanning conversational screening, assessments, scheduling, and analytics
Assessments
300+ validated skill assessments across logic, writing, simulations, video, and role-specific tasks
Science
In-house science team with Cambridge-led psychometrics and empirically validated skill models
AI
Multi-agent AI that orchestrates screening, assessment, scoring, and scheduling with continuous learning from outcomes
Experience
Immersive, multilingual, branded experiences across chat, voice, and multimodal tasks
Compliance
ISO 27001, GDPR compliance, and alignment with EU AI Act and similar regulations
Why companies choose Maki
Multi-format, skill-focused assessment: Maki provides 300+ validated skills measured through logic tasks, writing, simulations, video responses, and job-specific exercises, enabling teams to capture deeper, job-relevant signals alongside conversational screening.
End-to-end automation: Mochi handles voice screening, Shiro and Ken orchestrate and score assessments, and Kumi automates interview scheduling with calendar and ATS sync, reducing manual work across the funnel.
Global scalability: Maki supports 45+ languages with branded, accessible journeys for different markets, helping global organizations run consistent processes and candidate experiences.
Richer, job-relevant insights: Maki’s analytics combine funnel metrics with skill and outcome data, providing predictive, bias-audited scoring and dashboards that support long-term quality-of-hire improvements.
Proof in performance
45%
faster hiring
30%
higher predictive accuracy
95%
candidate satisfaction
In summary
Sapia helps you screen quickly through structured, chat-based interviews and personalized feedback.
Maki combines conversational screening with science-backed skill assessment, global language coverage, and full-funnel automation to support confident, consistent hiring decisions at scale.
