How Deloitte France Elevated Candidate Experience and Accelerated Shortlisting with Maki

Company

A Professional Services Leader Hiring at Scale

Deloitte France hires at scale across multiple entities nationwide, with a strong focus on candidate experience and successful onboarding.

The Challenge

Improve Candidate Experience While Identifying the Best Talent

Deloitte France set out to achieve two goals: deliver a more engaging candidate experience and surface the best-fit candidates for each role faster. The solution needed to scale across entities while staying consistent and operationally simple.

“L’objectif était double : améliorer notre expérience candidat et faire ressortir les meilleurs candidats par rapport au poste sur lequel ils ont postulé.”
— Director of Recruitment, Deloitte France

The Solution

A Structured Journey, Integrated into Workday

Deloitte France partnered with Maki in December 2024 and rolled out the solution entity by entity through Spring 2025. The program started with a roadmap workshop, then Maki leveraged Deloitte’s job descriptions to build an initial assessment foundation that could be validated by business teams and deployed rapidly nationwide.

Maki implemented:

• Science-backed, role-aligned assessments, built from Deloitte’s job offers
• A seamless candidate flow where applicants receive the Maki assessment immediately after applying
• Workday ATS integration, centralizing results in a single system of record
• A deployment approach designed to scale across entities while maintaining consistency

“Maki People est maintenant intégré avec l’ATS Workday… les résultats remontent dans notre ATS pour avoir un seul et unique endroit.”
— Director of Recruitment, Deloitte France

Results

94.2% Positive Candidate Feedback and Significant Time Savings

The deployment delivered measurable impact on both candidate experience and recruiter efficiency:

• 94.2% of candidates who start the experience say it positively influences their candidate journey
• Candidates are better prepared for interviews and more motivated to join Deloitte
• Significant time savings for recruiters through faster shortlisting of top-matching candidates
• Higher engagement and response rates from candidates

“Aujourd’hui, 94,2% des candidats… trouvent que celle-ci influence de manière positive leur parcours candidat.”
— Director of Recruitment, Deloitte France

Looking Ahead

A Foundation for Continued Innovation

Today, Maki is deployed across all Deloitte France entities. Deloitte is now looking to expand the collaboration with additional innovations to support further parts of the recruitment process.

“Le résultat du déploiement est extrêmement positif… On attend maintenant de Maki d’autres nouveautés, d’autres innovations.”
— Director of Recruitment, Deloitte France

‍